Support

Talk to a person, not a ticket.

A real reply from our team, usually within a few hours and always within 24. Start with the quickest route below.

Where is my order?

Fastest answer of all. Your tracking number is in your despatch email, and the portal has the live status.
Track your order
Everything else

Claims, kit requests, anything that needs a photo attached. Include your order number if you have one.
support@kitsdeluxe.com

Answered already

How long will my kit take?

2 to 4 business days to pack, then 7 to 10 business days to arrive, tracked the whole way.
Shipping policy
Is printing really free?

Yes. Any name, any number, on every shirt and kit, included in the price with nothing added at checkout.
Shop the range
Which size should I order?

Every product page carries the size chart for that exact garment. A kids kit and a player edition shirt are not on the same scale, so check the one on the page you are buying from.
Can you get a kit you do not stock?

Ask us. We can reach far more than what is on the site, and if we can source it the kit is usually listed within 24 hours and you get a link straight to it.
Request a kit
Something arrived wrong

Email us within seven days of delivery with your order number and clear photos, and we will put it right.
Returns and refunds